Global Business & Economics Anthology 

                          Volume I, March 2009

 

 

The Global Business & Economics Anthology (GBEA) is an international refereed publication,

published annually by the Business & Economics Society International, with original papers selected from

the Society’s Conferences. From 2009 on, the GBEA is published every March (December) with manuscripts

selected from the annual January (July) conference.

 

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ISSN: 1553-1392

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                                                                                  EDITOR:

                                                                          Demetri Kantarelis

                                         

                                                                             REVIEWERS:

                                                           (In Alphabetical Order)

 

Al-Hoory, Mothanna T.I.

Allen, David

Angresano, James

Anon Higon, Dolores

Ashford, Robert

Ayadi, Mohamed

Barac, Zeljana

Basar, Banu

Berg, Nathan

Bertrand, Jean-Louis

Bhaskar, Vashishta

Bildirici, Melike

Borrmann, Jorg

Boustras, George

Bragues, George

Bruna, Karel

Bubic, Jasenka

Burgess, Stephen

Cailleau, Thierry

Cantarella, Anthony

Clinton, Ide

Costa, Roberta

Daly, Shawn

Das, Kshiti B.

Daskou, Sofia

de Marcellis-Warin, Nathalie

De Mel, Sandy

Demediuk, Peter

Desmarais, Fabrice

Desmarais, Melanie

Didehvar, Fatemeh

Efstathiades, Andreas

Elger, Thomas

El-Wassa, Kamal A.

Evangelista, Felicitas

Ewang, Fritz

Faux, Jeffrey

Gentzoglanis, Anastasios

 

 

Gikas, Grigorios

Godinho, Pedro

Gripaios, Peter

Harman, Keith

Hart, Neil

Harun, Azhar

Hoffman, Sabine

Hogan, Warren

Holman, Robert

Hongcharu, Boonchai

Hyz, Alina

Islam, Mazharul

Joiner, Therese

Kolakovic, Marko

Konya, Lazlo

Kosmidou, Kyriaki

Koufopoulos, Dimitrios 

Kuenzel, Sven  

Kurihara, Yutaka

Lai, Ming Ling

Leitao, Nuno, C.

Leveson, Lynne

Li, Jiatao

Llorca, Matthieu

Lo, Hing-Po

Makris, Ilias

Mamudi, Mohit

Maniatis, Paraschos

Manolopoulos, Christos

Margret, Julie

Marks, Andrew

McKenzie, Brent

Moloney, Richard

Mowatt, Simon

O’Donovan, Gary

O’Neil, Charles

Oktay, Sadiye

Panday, Priniti

 

 

Papadopoulos, Theo

Paul, Sanjay

Petrochilos,.George

Petsas, Iordanis

Pires, Guilherme

Potocan, Vojko

Pranicevic, Daniela

Radder, Gerrit.

Rafferty, Michael

Rajagopal

Raju, V.

Rodgers, Timothy

Rose, Graeme

Roslak, Thomas

Salavrakos, Ioannis-Dionysios

Sell, Friedrich L.

Sellitto, Carmine

Springler, Elisabeth

Stanton, John

Stanton, Patricia

Stilwell, Frank

Tangas, Pericles

Tannous, Kathy

Tao, Yu-Hui

Teachout, Mark

Tetik, Nilufer

Topyan, Kudret

Umutlu, Mehmet

Van der Bank, Riana C.M.

Vemuri, Ram S.

Viswanathan, G

Vo, Xuan Vinh

Vuco, Tina

Wan, Allan

Weston, Rae

Whitefield, Despina

Wise, Victoria

Yan, Ho-don

Yeh, Rosa

 

 

   Global Business & Economics Anthology 

                Volume I, March 2009

 

 

     CONTENTS

 

 

MANAGEMENT & MARKETING                                                                          (Page Number)

 

Leader Relationships In Indian Small Businesses.                                                                        1

John Brinkman, Liverpool Hope University, UK,

Tomy K. Kallarakal, & Jain Mathew, Christ University, India.

 

Internationalization And Innovation In The Professional Services Sector.                                     7

Katalin Eibel-Spanyi, Eastern Connecticut State University, USA &

Susan Freeman, Monash University, Australia.

 

Analysis On The Effect Of Service Quality, Customer Satisfaction, Switching                            14

Barrier At Ski Resort For Customer Retention.

Yong Hyun Jung, Hwan Leep Yeo & Pan Soo Kim

Kyungpook National University, South Korea.

 

Lobbying In Croatia: Perspectives For The Non Profit Sector.                                                 26

Jurica Pavičić, University Of Zagreb, Croatia,

 Nikša Alfirević, University Of Split, Croatia &

Morana Fudurić, University Of Zagreb, Croatia.

 

 

HUMAN RESOURCES & DEVELOPMENT

 

Culture And Industrial Relations: A Comparative Study Of The United States,                          31

Germany And China.

Nini Yang, San Francisco State University, USA.

 

Global Cities And Global Firms?                                                                                             41

Hardy Hanappi, University Of Technology Vienna, Austria.

 

 

FINANCE, FISCAL & MONETARY POLICY ISSUES

 

Inraday Information Flow On The European Stock Markets.                                                   49

Jan Hanousek & Evžen Kočenda,  CERGE-EI, Charles University And

The Academy Of Sciences, Prague, Czech Republic; The William Davidson

Institute, Michigan; CEPR, London; And The Euro Area Business Cycle Network.

 

More Than Money: Micro-Credit-Systems: A Tool For Social Change?                                  58

Edeltraud Hanappi-Egger, Anett Hermann & Roswitha Hofmann,

Vienna University Of Economics And Business Administration, Austria.

 

The Role Of Fiscal Policy In Accomplishing Goals Of Demographic Policy                              67

In The European Union.

Nika Sokol & Gordana Kordić, University Of Zagreb, Croatia.

 

Public Debt Management In Croatia.                                                                                       74

Ana Andabaka, University Of Zagreb, Croatia &

Marko Badurina, Volksbank D.D., Croatia.

 

Does Monetary Innovation Affect The Central Bank’s Credibility?                                           83

Gilbert Bougi & Helmi Hamdi, Paul Cézanne University,

Aix-Marseille Iii. France.

 

 

COMPETITIVENESS, INDUSTRIAL ORGANIZATION & TRANSITION

 

Inter-Industry Productivity Spillovers Of IT And R&D: The Case Of Greece.                          95

Sophia P. Dimelis, Athens University Of Economics And Business, Greece &

Sotiris K. Papaioannou, Centre For Planning And Economic Research, Greece.

 

Competitiveness Growth: Some Experiences In EU And Post-Transition Countries.               109

Mirjana Dragičević & Alka Obadić, University Of Zagreb, Croatia.

 

Loyalty Program As A Prerequisite To Competitiveness Of Small And                                   121

Medium-Sized Businesses.

Larisa S. Shakhovskaya, Head Of The Chair Of World Economy And

Economic Theory Of Volgograd State Technical University, Chief Of The Bureau

Of International Economic Communications, International Loyalty Center,

Russia; &

Irina V. Arakelova, Volgograd State Technical University,

International Loyalty Center, Russia.

 

Innovative Structures And Infrastructure Of Regional Economy.                                             125

Galina Timofeyeva, Volgograd State University, Russia.

 

The Conditions Of Mexico’s Microeconomic Policies: The Implications                                  131

Of An Unfinished Agenda For The Business Environment.

Marcela C. Revilla E., Monterrey Institute Of Technology And

Higher Education, ITESM, Mexico City Campus, Mexico.

 

From Clusterization To Virtualization In Croatian Small Business.                                           140

Marko Kolakovic, University Of Zagreb, Croatia. 

 

Factors Affecting Overseas Business Venturing In Mexico: Analysis                                       150

Of Macro Perspectives.

Mariana Mora Fonseca, Jaina Montjean, José Luis Alvarado &

Héctor González López,

Monterrey Institute Of Technology And Higher Education Mexico

City Campus, Mexico D.F.

 

Methods And Instruments Of Efficient Investment Policy In Russian Regions.                         163

Yuriy Timofeyev, Volgograd State University, Russia.

 

 

INTERNATIONAL TRADE

 

Case Study Analysis On Global Supply Chain Management To Increase On                          168

Time Delivery (Focus On Supply Chain Planning).

Sungheon Lee, Chankwon Park, Jongmun Choi, & Chaebogk Kim

Kyung-Pook National University, Korea.

 

Industry-Firm Strategic Resources And The Formation Of Business Groups                           180

In Emerging Markets: An Empirical Approach.

Eduardo Jarque, Kyushu University, Japan &

Kiyoaki Shiotsugu, Kyushu University, Japan.

 

 

EDUCATION & CONTRACT ISSUES

 

Critical Thinking, A Foundation For A Better Learning And An                                              192

Effective Teaching: A Systemic Approach.

Reza G. Hamzaee, Missouri Western State University &

Walden University, USA &

Kyle Joseph Barclay, Missouri Western State University, USA.

 

An Experimental Development Of An Assessment Instrument For Economics                         204

Faculty & Graduating Students At A Regional University.

Reza G. Hamzaee, Missouri Western State University &

Walden University, USA.

 

Fixed-Term Contracts And Contractual Remedies: Dispute About                                         216

Fairness Of A Dismissal Under Section 186(1) (B) Of The Labour

Relations Act 66 Of 1995.

C. M. Van Der Bank,

Vaal University Of Technology Vanderbijlpark, South Africa.

 

 

NATURAL ENVIRONMENT ISSUES

 

The Economics Of Water. 224

Katie Flood, Saint Mary’s University, Canada

 

The Shift From Business For Profit To The Triple Bottom Line.                                             234

Nancy Sutton Bell & Tommy J. Sanders,

University Of Montevallo, USA.

 

Corporate Responses To Climate Change: Resource-Based View.                                       242

Younsung Kim, George Mason University, USA.


 

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